EXECUTIVE ORDER D-17-00


WHEREAS, California is the birthplace of the Information Age, and information technology, properly applied and managed, is essential for the success of our efforts to improve government services; and

WHEREAS, eGovernment is the provision of services and information by state government to the public through the Internet, integrated Internet based technologies, and voice and data technologies dependent on the Internet; and

WHEREAS, appropriate implementation of eGovernment provides for enhanced access to government information, delivery of government services and participation in the democratic process through secure electronic technology designed to protect privacy; and

WHEREAS, the coordinated development of eGovernment will act as a catalyst to reengineer current practices and aid State agencies and departments to design better ways to provide government services; and

WHEREAS, this Administration understands that a successful program depends on the development of well managed information technology projects and a statewide infrastructure that is compatible and allows the sharing of information between systems;

NOW, THEREFORE, I, GRAY DAVIS
, Governor of the State of California, by virtue of the power vested in me by the Constitution and the statutes of the State of California, do hereby issue this order to become effective immediately:

The Governor's Office shall work with the State and private sectors to assure that state agencies and departments implement electronic technologies that will allow the people of California to receive government services and interact with State government, including a statewide Internet portal that offers a single, convenient access point for state government information and services.

State agencies and departments shall, to the extent practical, integrate new and existing Internet applications into the State portal's software and network architecture.

To assure the adoption of best practices for information technology management and business processes enabled by rapidly changing technology, the Governor's Office shall consult with technology experts from the private sector, academic sector, non-profit organizations and other governments and communities.

The Governor shall appoint a Director of eGovernment who shall advise the Governor on eGovernment policy and shall coordinate eGovernment activities with the Department of Information Technology and the Governor's Office for Innovation in Government to ensure an expeditious and efficient implementation of eGovernment.

State agencies and departments shall submit a proposed eGovernment implementation plan to the Department of Information Technology and Director of eGovernment. These plans shall include a description of the most widely used services at each agency's departments, identify those best suited for electronic delivery, identify the population served by these services, and include a description of current or planned systems to measure the level of customer satisfaction with the identified services.

The Department of Information Technology is responsible for ensuring that the proposed implementation plans are consistent with the State's Architecture and Implementation guidelines published by the Department of Information Technology. These proposed plans shall be updated at least once per year by the agencies. The Department of Information Technology shall provide technical and legal assistance to the agencies and departments as required for the preparation of these proposed plans.

The Department of Information Technology shall continue to coordinate agency reporting to provide a comprehensive account of information technology activities and systems for all reportable projects and will deploy oversight contractors whenever necessary to ensure independent review of critical state information technology projects.

To ensure the comprehensive and accurate reporting of State information technology efforts, and to assist state agencies and departments in understanding and compliance with administrative and statutory requirements for information technology, the Department of Finance Office of State Audits and Evaluation shall perform or cause to be performed consultative reviews of State agency and department information technology activities when requested by both the directors of the Department of Finance and the Department of Information Technology. The results will be provided to the Department of Finance, the Department of Information Technology, and to the director of the reviewed department.

The Department of Information Technology, the Department of Personnel Administration and the State Personnel Board shall work in partnership to develop methods to address the recruitment, retention, training and personal development of information technology professionals.

The Department of Information Technology, the Department of General Services and the Department of Finance shall work cooperatively to evaluate and make recommendations to improve the budget, funding, procurement, approval and oversight systems and processes governing information technology projects, and to ensure that policies for improving information technology acquisition and contracting are implemented and enforced through Department of General Services procedures, practices and guidelines for departments.

By June 1, 2003, the Director of eGovernment shall provide to the Governor a status report on eGovernment activities given the ensuing changes in technology and the State's information technology infrastructure.

Executive Order D-3-99 is hereby rescinded.

This Executive Order shall sunset July 1, 2003.